1. Home
  2. FAQ
Frequently Asked Questions

111b FAQ — All Your Questions Answered in One Place

Everything you need to know about registration, login, deposits, withdrawals, bonuses, and gaming — all answered here, in plain and simple English.

6 Categories 30+ FAQs Fully in English
Account Deposit Withdrawal Bonus Games Security
About 111b FAQ

Learn about Bangladesh's leading gaming platform

111b is Bangladesh's trusted online gaming and betting platform. Thousands of Bangladeshi players log in to 111b every day to enjoy their favourite games. In our FAQ section, you'll find answers to the most frequently asked questions about 111b.

From registration and deposits to withdrawals, bonus claims, gameplay, and account security — we've answered every topic in plain, easy-to-follow language. Whether you're a new user or a long-time 111b member, this FAQ has you covered.

The 111b customer support team is always here to help. That said, the most common questions are organized by category below so you can find answers quickly.

Find a quick answer

Use the search bar at the top or the category tabs to find your question quickly. Each section is organized with its relevant questions and answers.

Account & Registration

6 FAQs

Signing up on 111b is quick and straightforward. Go to the registration page and enter your mobile number or email address. You'll receive an OTP — use it to verify your account. Then set a password and fill in the required details. The whole process takes just 2–3 minutes.

Under 111b's policy, each person is allowed only one account. Opening multiple accounts violates 111b's terms and conditions and may result in account suspension. Enjoy all features and benefits through your single account.

Click the "Forgot password?" link on the login page. An OTP will be sent to your registered mobile number or email. After verifying the OTP, set a new password. Your new password must be at least 8 characters long and should include numbers and special characters for added security.

KYC (Know Your Customer) verification is a key part of 111b's security framework. It protects your account from fraud and ensures your withdrawals are processed correctly. You'll typically need to submit a copy of your National ID (NID) or passport. Once KYC is complete, your withdrawal limit increases and processing becomes faster.

Yes, some details can be updated from Account Settings. However, to change your registered mobile number or email, you will need to contact customer support. Name changes can be made after KYC verification — please reach out to the support team for assistance.

If your account is suspended, contact 111b customer support directly. You can reach us via email at [email protected] or through live chat for full details. Accounts are typically suspended due to policy violations, multiple accounts, or security-related concerns.

Deposits & Payments

5 FAQs

111b currently supports the following deposit methods:
  • Mobile Banking — The most popular and fastest method
  • Nagad — Instant processing
  • Rocket (DBBL) — Dutch-Bangla Bank Mobile
  • Bank Transfer — Ideal for large amounts
  • VISA/Mastercard — International Cards
Deposits via all methods are generally credited to your account instantly or within a few minutes.

The minimum deposit on 111b is just BDT 500 — an accessible amount for most players in Bangladesh. Minimum amounts may vary slightly by payment method; check the deposit page for specifics.

Deposits via Mobile Banking, Nagad, and Rocket are usually credited to your 111b account within 1–5 minutes. Bank transfers may take 15–30 minutes. If more than 30 minutes have passed, contact live chat with your transaction ID for assistance.

111b does not charge any deposit fees. However, your payment provider (such as Mobile Banking or your bank) may apply a small transaction fee. Review your payment provider's terms before making a deposit.

111b automatically awards a welcome bonus on your first deposit. For reload bonuses on subsequent deposits, activate the relevant offer from the Promotions page. Full bonus terms and conditions are available on the Promotions page.

Withdrawals & Cashing Out

5 FAQs

Withdrawals from a KYC-verified account are typically processed within 15–30 minutes. Bank transfers may take 1–2 hours. Requests submitted late at night may be processed the following morning.

The minimum withdrawal amount is BDT 500. The maximum depends on your account verification level and VIP tier. Members who have completed KYC and hold a higher VIP level can withdraw larger amounts.

A withdrawal may be declined for several common reasons:
  • KYC Verification Incomplete
  • Bonus wagering requirements not met
  • Mismatched Account Information
  • Request below minimum amount
  • Incorrect payment method details
Please contact live chat to find out why your request was declined.

No, bonus balance cannot be withdrawn directly. Each bonus comes with specific wagering requirements. For example, a 5x wagering requirement means you must place bets totalling 5 times the bonus amount. Once the requirements are met, any winnings from the bonus can be withdrawn. Full terms are listed in the bonus details.

111b generally does not charge withdrawal fees. However, your payment gateway or bank may apply their own transaction fees. Check the deposit/withdrawal page for the latest information.

Bonuses & Promotions

5 FAQs

After creating a new account on 111b, you'll automatically receive a welcome bonus on your first deposit. Full details on the bonus amount and terms are available on the promotions page. Make sure you're familiar with the bonus validity period and wagering requirements before you begin.

Free spins on 111b are available in several ways: as part of a deposit bonus on select slots, through weekly promotions, as exclusive offers for VIP members, and as prizes in casino tournaments. Check the promotions page regularly to stay up to date.

Yes, 111b has a referral program. Share your referral link with friends, and once they register and make their first deposit, you will receive a bonus. Full details of the referral bonus are available on the Promotions page.

111b's cashback bonus returns a portion of your net losses over a set period. For example, a 10% weekly cashback means if you lose BDT 1,000 in a week, you get BDT 100 back. Cashback is typically credited to your account automatically every Monday.

Generally, only one bonus can be active at a time. To activate a new bonus, you must either complete the wagering requirements of your current bonus or cancel it. However, certain special promotions may allow multiple bonuses to run simultaneously — please read the terms carefully.

Games & Betting

5 FAQs

111b features an extensive game library:
  • Slots — Hundreds of video slots and classic slots
  • Live Casino — Live Baccarat, Roulette, Blackjack
  • Sports Betting — cricket, football, tennis, and more
  • Fishing Games — Popular fishing-themed games
  • Table Games — Poker, Teen Patti, and more

Yes, most slots and table games can be played for free in demo mode, letting you learn the rules without using real money. However, Live Casino games are not available in demo mode, as they feature real dealers.

The Sports Betting section on 111b covers cricket (including Bangladesh series), football (English Premier League, La Liga, and more), tennis, basketball, kabaddi, and many other sports. Live betting is also available, letting you place bets on matches already in progress.

111b's game engine automatically saves your session if the connection drops. When you reconnect, you can pick up right where you left off. If you experience any issue with a round's result, contact customer support with the transaction ID.

All games on 111b are sourced from licensed and regulated software providers. RNG (Random Number Generator) technology ensures every outcome is completely random and unbiased. Games are regularly audited by reputable third-party testing agencies.

Security & Privacy

4 FAQs

Yes, 111b takes the protection of your personal and financial information extremely seriously. All data is secured using SSL encryption technology. No personal information is ever shared with third parties. For full details, please read our Privacy Policy page.

Go to Account Settings, then navigate to the Security section and enable the two-factor verification option. Each time you log in, an OTP will be sent to your registered mobile number. This protects your account from unauthorized access and significantly improves security.

If you notice any unrecognised transactions or suspicious activity on your account, change your password immediately and log out of all sessions. Then contact 111b customer support. Acting quickly can help prevent further loss.

Absolutely. 111b is firmly committed to responsible gaming. You can set daily and weekly deposit limits on your account, and activate Self-Exclusion for a specified period if needed. Visit the Responsible Gaming page to learn more.
Quick Links
New Registration Log In Deposit View Promotions VIP Program Game Lobby App Download Responsible Gaming
Need help?

If you can't find the answer to your question here, our support team is available 24/7 and ready to help.

Live Chat

Get the fastest resolution — typically a response within 2 minutes.

Email Support

[email protected] — For complex issues, write to us with full details.

Service Hours
Live Chat 24/7
Email Support 24/7
Deposit Process Instant
Withdrawal 15–30 minutes
Guaranteed Trust
256-Bit SSL Encryption
Licensed Game Providers
RNG-Certified Fair Gaming
KYC-Verified Account
Why Choose 111b

111b Key Features

Millions of players in Bangladesh choose 111b because we make every experience simple, safe, and enjoyable.

Instant Deposit

Deposit in minutes with Mobile Banking, Nagad, or Rocket. Starting from as little as BDT 500 — no hidden fees.

Fast Withdrawal

Withdraw funds in as little as 15–30 minutes with a KYC-verified account. Safe and hassle-free payment processing.

Exciting Bonuses

Welcome bonus, free spins, cashback, and referral bonus — earn rewards on every deposit. Check the Promotions page for the latest offers.

Massive Game Library

Slots, Live Casino, Sports Betting, Fishing Games — all in one place. New games added every week.

Mobile App

Available for both Android and iOS. Play anytime, anywhere — smooth and seamless every time.

24/7 Customer Support

Live chat and email support in English are available at all times. Get fast help whenever you need it.

111b Stats

111b by the Numbers

500+
Massive Game Collection
30+
FAQ
24/7
Customer Support Active
5 minutes
Average Deposit Time
Get Started Now

Join 111b Today

Register for free, claim your welcome bonus, and start enjoying the best gaming experience in Bangladesh.

Free Registration Download the App
Claim Your Welcome Bonus Safe & Trusted Register in 2 minutes
বাংলা